Privacy Policy

1. Introduction
Prazo Benemerito (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you visit our website or use our services related to refurbished mobile devices and international trade.


2. Company Information
Company Name: Prazo Benemerito
Registered Address: R. Febo Moniz 27B, 1150-152, Lisboa, Portugal
Contact Email: contact@prazobenemerito.com
Phone Number: +351-967-546-261


3. Information We Collect
We collect and process the following types of personal data:
Contact Information – Name, email, phone number, and address when you place an order or make an inquiry.
Payment Details – For processing transactions, though we do not store credit/debit card details.
Website Usage Data – IP address, browser type, and browsing behavior through cookies and analytics tools.
Communication Records – Emails, messages, and customer service interactions.


4. How We Use Your Data
We use your personal data for the following purposes:
Order Processing & Fulfillment – To confirm, process, and deliver your purchases.
Customer Support & Communication – To respond to inquiries and provide assistance.
Marketing & Updates – To send promotional offers or newsletters (you can opt-out at any time).
Legal & Compliance Obligations – To comply with applicable laws and regulations.


5. Data Sharing & Security
We do not sell, rent, or trade your personal information with third parties.
We may share data with trusted logistics and payment partners only when necessary for order fulfillment.
Your data is protected through encryption, secure servers, and strict access controls.


6. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience and gather analytics. You can control or disable cookies through your browser settings.


7. Your Rights & Choices
You have the following rights regarding your personal data:
Access & Correction – Request a copy of your personal data or correct inaccuracies.
Deletion & Restriction – Request data deletion or limit how we use your information.
Opt-Out of Marketing – Unsubscribe from promotional emails at any time.
To exercise these rights, contact us at contact@prazobenemerito.com.


8. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law.


9. International Data Transfers
If you are located outside Portugal, your data may be transferred and processed in compliance with European data protection laws.


10. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or email.


11. Contact Information
For any privacy-related inquiries, please contact us:
Address: R. Febo Moniz 27B, 1150-152, Lisboa, Portugal
Phone: +351-967-546-261
Email: contact@prazobenemerito.com


By using our website or services, you consent to this Privacy Policy.